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Terms & Conditions

Welcome to Quicktalog (quicktalog.app), your go-to software-as-a-service (SaaS) platform for creating and sharing mobile-friendly digital catalogs. By using our service, you agree to these terms. If you don't agree, please don't use the platform.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

1. Definitions

For clarity throughout this document:

  • "Quicktalog", "we", "us", or "our" refers to the Quicktalog platform and its operators.
  • "User", "you", or "your" refers to any person or business that creates an account or uses the Service.
  • "Service" refers to the Quicktalog platform, including the website, the catalog builder, hosted catalog pages, and any related tools or features.
  • "Catalog" refers to the digital catalog content created by a user using the Service.
  • "Subscription" refers to any paid plan that grants continued access to the Service.

2. Eligibility & Account Registration

To use Quicktalog you must be at least 16 years old, or the minimum age required in your country to enter into a binding agreement, whichever is higher. By creating an account you confirm that the information you provide is accurate and that you're authorised to act on behalf of any business you register.

You're responsible for keeping your login credentials secure and for all activity that happens under your account. Please notify us immediately if you suspect unauthorised access or any breach of security.

3. Order & Payment Policy

  • All purchases for Quicktalog products and subscription plans must be made directly through our official website (quicktalog.app).
  • We never send direct product checkout links as a means to collect payment. All transactions must be initiated by the buyer through our website's secure checkout process.
  • For your security and PCI DSS compliance, we never store or have access to your credit card details. All payment information is securely processed by Paddle.com.
  • Before you finalize a purchase, we'll clearly present the product or subscription plan you're buying, including the total price and any recurring billing details if it's a subscription. This ensures you know exactly what you're committing to.
  • To proceed with a purchase, you will be required to explicitly accept these Terms & Conditions and our Refund Policy.

4. Product Descriptions & Transparency

  • Every product and plan page on our website clearly details the features, capabilities, and any limitations of the Quicktalog service.
  • We ensure that all product descriptions within our Paddle dashboard are consistent with what's displayed on our website, maintaining full compliance and transparency.
  • If you have any questions or need clarification on a product's capabilities before purchasing, please contact our support team.

5. Correcting Order Errors

  • Before completing your purchase, you'll have the opportunity to review and modify your order details in the shopping cart or checkout summary.
  • If you discover an error in your order immediately after purchase, please contact us at [email protected] within 48 hours for assistance with resolution.

6. Refund Policy

  • We offer a 10-day money-back guarantee for all Quicktalog purchases.
  • For detailed information on how to request a refund and the conditions that apply, please refer to our dedicated Refund Policy page.
  • To initiate a refund request, you may contact Paddle directly through their buyer support portal at paddle.net, or reach out to us at [email protected].

7. Product Fulfillment & Activation

  • Upon successful completion of payment, you will receive immediate, uninterrupted access to the Quicktalog platform.
  • Account activation details and onboarding instructions will be sent to your registered email address and displayed on the purchase success screen.
  • Should you encounter any issues accessing your account or the platform immediately after purchase, please contact us without delay.

8. Subscriptions, Renewals & Price Changes

Paid subscriptions renew automatically at the end of each billing period unless cancelled before the renewal date. You can cancel a subscription at any time through your account settings or by contacting support. Cancellation takes effect at the end of the current billing period, and you'll retain access until then.

We may change subscription prices or plan features from time to time. When we do, we'll notify active subscribers by email at least 30 days before the change takes effect. If you don't accept the new price, you may cancel before the next renewal.

9. License to Use Quicktalog

Subject to these terms and your compliance with them, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use Quicktalog for your own business or personal use. This license does not allow you to resell the Service, copy or mirror the platform, reverse-engineer it, or use it to build a competing product.

10. Your Content & Ownership

You retain full ownership of the content you upload to Quicktalog, including product descriptions, images, pricing, and any other catalog material ("Your Content"). By uploading Your Content, you grant us a worldwide, non-exclusive, royalty-free license to host, store, display, reproduce, and deliver Your Content solely to operate the Service, including showing your catalog to people you share it with. This license ends when you delete the content or close your account, except where retention is required by law or for backup purposes.

If you are on a free plan, you additionally grant us a non-exclusive, royalty-free license to display, reproduce, and reference your catalog (including its name, appearance, and publicly visible content) in our marketing materials, website, social media, and other promotional channels for the purpose of showcasing the Service. We will not present your catalog in a misleading way or attribute it to someone else. You can opt out of this at any time by upgrading to a paid plan or by contacting us at [email protected].

You're solely responsible for Your Content. You confirm that you have the rights to upload, display, and share everything you add to your catalogs, and that none of it infringes the rights of any third party or violates any law.

11. Our Intellectual Property

The Quicktalog name, logo, platform design, source code, documentation, and all related materials are owned by Quicktalog or its licensors. Nothing in these terms transfers any ownership or rights in our intellectual property to you. You agree not to copy, modify, or use our branding without our written permission.

12. Service Availability & Modifications

We aim to keep Quicktalog available at all times, but we don't guarantee uninterrupted or error-free service. Maintenance windows, third-party outages, security incidents, or other circumstances may cause temporary downtime.

We may add, change, or remove features of the Service at any time. For significant changes that affect how you use the platform, we'll give reasonable notice through the platform or by email.

13. Service Communications

By creating an account with Quicktalog, you agree to receive service-related communications from us, including:

  • product announcements and new feature releases
  • platform updates and maintenance notices
  • security alerts and account notifications
  • billing and subscription communications
  • customer support responses
  • other transactional messages necessary to operate your account

These communications are part of the Service and are separate from optional marketing emails such as newsletters or promotional offers. Marketing communications require your explicit consent, and you can unsubscribe from them at any time using the link in those emails or through your account settings.

14. Buyer Support & Contact Details

  • Support Email: [email protected]
  • We aim to respond to all support inquiries within 1 business day.

15. Prohibited Content & Automatic Deletion

Quicktalog is committed to maintaining a safe and lawful platform. The following types of content are strictly prohibited from being uploaded or shared through catalogs created on our platform:

  • Illegal products or services: Any content promoting illegal goods, services, or activities including but not limited to drugs, weapons, explosives, or stolen goods.
  • Adult or sexually explicit content: Pornography, nudity, escort services, prostitution, sexual services, or any sexually explicit material.
  • Violence and harm: Content that promotes, glorifies, or incites violence, self-harm, or harm to others.
  • Hate speech and discrimination: Content that promotes hatred, discrimination, or harassment based on race, ethnicity, religion, gender, sexual orientation, disability, or any other protected characteristic.
  • Child exploitation: Any content involving minors in inappropriate, exploitative, or harmful situations.
  • Any other illegal, harmful, or unethical content: Any content that violates local, state, national, or international laws, or that we determine to be harmful, offensive, or contrary to our community standards and values.

Automatic Deletion Policy: Catalogs found to contain any prohibited content will be automatically deleted from our platform without prior notice. Users who repeatedly violate this policy may have their accounts permanently suspended. We reserve the right to report illegal content to appropriate law enforcement authorities.

16. Prohibited Activities & Sales Conduct

  • We are committed to fair and ethical practices. We do not engage in misleading, deceptive, or unethical sales or marketing tactics.
  • We do not sell any products or services that are listed on Paddle's unsupported products list or that violate any of Paddle's policies.

17. Third-Party Services & Limitation of Liability

Quicktalog relies on third-party service providers, including but not limited to Supabase, Vercel, Clerk, AWS, Cloudflare and Paddle, for hosting, authentication, data storage, payment processing, and other platform functionality. While we take reasonable steps to maintain a reliable service, we do not control the availability, performance, or security of these external providers.

In the event of downtime, service interruption, degraded performance, or failure caused directly or indirectly by these providers, Quicktalog is not legally liable or responsible for any loss, damages, or service unavailability resulting from such third-party issues.

By using the platform, you acknowledge and agree that temporary disruptions or outages may occur and that such interruptions do not constitute a breach of these Terms & Conditions.

18. Account Suspension & Termination

We may suspend or terminate your account if you breach these terms, use the Service in a way that harms other users or third parties, fail to pay fees due, or if we're required to do so by law. Where reasonable, we'll notify you before suspension and give you a chance to resolve the issue. For severe violations such as uploading prohibited content, suspension or termination may be immediate.

You may close your account at any time through account settings or by contacting support. Upon termination, your right to use the Service ends immediately. Sections of these terms that by their nature should survive termination (for example, intellectual property, disclaimers, limitation of liability, and indemnification) will continue to apply.

19. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied. To the maximum extent permitted by law, we disclaim all warranties including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will meet your specific needs, be uninterrupted, timely, secure, or error-free.

20. General Limitation of Liability

This section extends the third-party liability limitation in section 17 to cover any claim related to the Service. To the maximum extent permitted by law, Quicktalog and its owners, employees, and affiliates will not be liable for any indirect, incidental, consequential, special, or punitive damages, including loss of profits, data, goodwill, or business opportunities, arising from your use of the Service. Our total liability for any claim related to the Service, regardless of the legal theory, will not exceed the amount you paid to us for the Service during the 12 months before the claim arose, or 100 USD, whichever is greater.

21. Indemnification

You agree to defend, indemnify, and hold Quicktalog harmless from any claim, loss, damage, or expense (including reasonable legal fees) arising from Your Content, your use of the Service, your breach of these terms, or your violation of any law or third-party right.

22. Governing Law & Jurisdiction

These terms are governed by the laws of [JURISDICTION]. Any dispute arising from or related to these terms or the Service will be subject to the exclusive jurisdiction of the courts located in [CITY / COUNTRY]. If you are a consumer in the European Union or United Kingdom, you retain any mandatory rights granted by the laws of your country of residence.

23. Changes to These Terms

We may update these Terms & Conditions from time to time. When we make material changes, we'll notify you through the platform or by email at least 15 days before the changes take effect. Your continued use of the Service after the changes take effect means that you accept the updated terms. If you don't agree, you may close your account before the changes become effective.

24. Force Majeure

We will not be held liable for any failure or delay in performing our obligations caused by events outside our reasonable control, including natural disasters, war, terrorism, civil unrest, internet or infrastructure outages, cyber attacks, or actions by governments or regulators.

25. Severability & Entire Agreement

If any part of these terms is found to be unenforceable by a court of competent jurisdiction, the remaining parts will continue in full effect. These Terms & Conditions, together with our Privacy Policy and Refund Policy, make up the entire agreement between you and Quicktalog regarding the Service.

26. Compliance & Policy Updates

  • Your credit card statement will clearly show "Quicktalog" as the transaction descriptor, making it easy to recognize your purchase. This can be configured in your Paddle dashboard under Checkout → Checkout Settings → Transactions.
  • We commit to promptly notifying Paddle of any changes to our refund policy, product terms and conditions, or contact details, and we will update our website accordingly to reflect these changes.

27. Legal Agreement

By using Quicktalog, you agree to be bound by these Terms & Conditions and any applicable local laws. If you do not agree with any part of these terms, please discontinue using the platform.

28. Contact Us

If you have any questions regarding these Terms & Conditions, please don't hesitate to reach out to us at [email protected].

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