Privacy Policy for Quicktalog
This Privacy Policy describes how Quicktalog ("we," "us," or "our") collects, uses, and discloses your personal information when you use our software-as-a-service (SaaS) platform, Quicktalog (the "Service"). We are committed to protecting your privacy and handling your data transparently.
1. Information We Collect
We collect information to provide and improve our Service. This includes:
- Account Information: When you register for Quicktalog, we collect your name, email address, and password.
- Payment Information: For purchases, we use Paddle.com as our Merchant of Record. We do not directly store or process your credit card details. Paddle securely handles all payment transactions in compliance with PCI DSS standards. We receive limited information from Paddle about your transaction (e.g., subscription status, transaction ID) for order fulfillment and support.
- Usage Data: We collect information about how you use Quicktalog, such as the features you use, the actions you take, and the time, frequency, and duration of your activities. This helps us understand how our service is used and where we can improve.
- Technical Data: We automatically collect information about your device and browser, including IP address, browser type, operating system, and unique device identifiers.
- Communication Data: If you contact us, we'll keep records of our correspondence.
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide, operate, and maintain Quicktalog.
- To process your transactions and manage your subscriptions through Paddle.
- To personalize your experience and improve our Service.
- To communicate with you, including sending service updates, security alerts, and support messages.
- To monitor and analyze usage and trends to improve our marketing and product offerings.
- To detect, prevent, and address technical issues or fraudulent activities.
- To comply with legal obligations and enforce our Terms & Conditions.
3. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Paddle.com: As our Merchant of Record, Paddle receives necessary information to process payments and manage your purchases.
- Service Providers: We may share data with third-party vendors, consultants, and other service providers who perform services on our behalf (e.g., hosting, analytics, customer support). These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such transfer and choices you may have regarding your information.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. We use industry-standard encryption for data in transit and at rest where appropriate. While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure.
5. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request access to your personal data.
- Correction: Request correction of inaccurate personal data.
- Erasure: Request erasure of your personal data.
- Objection to Processing: Object to the processing of your personal data.
- Data Portability: Request the transfer of your personal data to another party.
- Withdraw Consent: Withdraw consent at any time where we are relying on consent to process your personal data.
To exercise any of these rights, please contact us at support@quicktalog.app.
6. Cookies and Tracking Technologies
Quicktalog uses cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
7. Third-Party Links
Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
8. Children's Privacy
Our Service is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: support@quicktalog.app
- By mail: [Your Company Legal Name], [Your Company Address]
- By phone: +381 60 123 4567